Privacy Policy
Privacy Policy
Dygo Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal and health-related information when you use our website, mobile application, and services (collectively, the "Services").
1. Information We Collect
a.Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Location details (city/state)
b.Health & Medical Information
- Symptoms and health concerns
- Medical history (if shared by you)
- Prescriptions uploaded by users
- Appointment and consultation records
2. How We Use Your Information
We use your information to:
- Provide and manage healthcare services
- Schedule appointments and consultations
- Improve user experience and platform performance
- Communicate updates, reminders, and support messages
- Ensure security, fraud prevention, and compliance
We do not sell your personal or health data.
3. Data Sharing & Disclosure
Your information may be shared only with:
- Authorized healthcare professionals (for consultations)
- Trusted service providers (payment gateways, hosting, analytics)
- Legal or regulatory authorities, if required by law
All third parties are obligated to maintain confidentiality and data security.
4. Data Security
Dygo Health uses:
- Secure servers
- Encryption where applicable
- Access control and monitoring
While we take reasonable steps to protect your data, no digital system is 100% secure. Users share data at their own risk.
5. Data Retention
We retain your data:
- Only as long as necessary for service delivery
- As required by applicable laws and regulations
- Until you request deletion (subject to legal obligations)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, contact us at support@dygohealth.com
7. Cookies & Tracking
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Personalize user experience
You can manage cookie preferences through your browser settings.
8. Children's Privacy
Dygo Health does not knowingly collect data from children under 18 years of age without parental consent.
If such data is identified, it will be deleted immediately.
9. Third-Party Links
Our platform may contain links to third-party websites or services.
Dygo Health is not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
Email: support@dygohealth.com
Website: www.dygohealth.com